Shipping & Returns

Shipping

Items in the CROW Clinic Gift Shop are currently only available for purchase and shipment in the United States and its territories. We hope to be able to accommodate international orders in the near future.

All orders, regardless of number of items ordered, will include a flat rate shipping and handling cost of $7.95. The flat rate shipping and handling helps us cover costs associated with postage, packaging and staff who prepare and ship orders. Please note that all orders will be shipped within 7 days of placing the order. You will receive email notification that your order has shipped.

 

Returns Policy

All Sales are final. By purchasing an item from the CROW Clinic Gift Shop, you are helping provide care for wildlife and necessary funds for our organization to support its mission of saving wildlife through state-of-the-art veterinary care, research, education and conservation medicine.

We understand that items may be defective or damaged during shipment and are happy to replace any such item with an identical one in good condition. The item must be returned to us in the condition it was received for us to send the replacement item.

If you need to return an item(s), please Contact Us with your order number and details about the item you would like to return. We will respond quickly with instructions for how to return the item(s) from your order.